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How to check a California garage door contractor and complain
Source: California Garage Door Help (californiagaragedoorhelp.com), part of the Local Help Stations network (localhelpstations.com). Last updated November 3, 2026.
Get the contractor's license number and verify its status online or by calling CSLB at (800) 321-CSLB (2752). (source: Contractors State License Board)
Look for the D-28 classification, or another class that covers doors such as C-28, on the license. (source: Contractors State License Board) (source: Contractors State License Board)
CSLB handles violations of contractor license law, licensed or unlicensed, for up to four years from the date of the act. A CSLB investigation does not guarantee restitution; to recover money you may need to go to court. CSLB also takes Building Permit Violation Referrals for contractors who fail to pull a permit. (source: Contractors State License Board)
Complaint deadlines depend on the kind of problem (B&P 7091). A complaint about a problem you could see on reasonable inspection must be filed within four years. A complaint about latent structural defects, meaning defects not apparent by reasonable inspection, may be filed within 10 years. (source: California Legislature) (source: Contractors State License Board)
On this site: California garage door contractor license (C-61/D-28) · California garage door opener battery backup law (SB 969) · California garage door opener reversing and sensor rules · Do I need a permit to replace a garage door in California? · The door between a garage and a house in California · When does a California garage door repair need a license? · California home improvement contract and payment rules · How to check a California garage door contractor and complain · Can I replace my own garage door in California? · California garage door contractor license costs · Cities · FAQ · Sources
Sources
- Contractors State License Board (CSLB): What Seniors Should Know (checked November 2, 2026)
- Contractors State License Board (CSLB): D-28 Doors, Gates and Activating Devices Contractor classification (checked November 3, 2026)
- Contractors State License Board (CSLB): Get Licensed to Build: A Guide to Becoming a Licensed Contractor (PDF) (checked November 3, 2026)
- Contractors State License Board (CSLB): Filing a Complaint (checked November 2, 2026)
- California Legislature (California Legislative Information): Business and Professions Code 7091 (complaint time limits) (checked November 2, 2026)
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